Straight answers to what loan officers and brokers ask about third-party processing — from staying in control of your file to turn times, billing, and getting set up in your LOS.
Book an intro callYes. You’re copied on the file and updated on your rhythm — at milestones, daily, or only when something needs you. You approve the big moves; we carry the follow-up.
Always. We work quietly behind you, in your name. Your borrower experiences you, well supported — the relationship stays yours.
Flat, per funded file — you pay only when the loan funds. No funding, no fee. We invoice at closing, so the cost is easy to build into every deal.
Yes. We process in your system of record and keep our own Arive seat, so adding Magnolia to a file takes minutes — nothing new for you to log into.
Conventional, FHA, VA, USDA, jumbo, and non-QM — including bank-statement and DSCR. One partner across your whole board, so you’re not switching processors by product.
Conditions are worked every business day, not when someone finds a spare moment. We set turn-time expectations up front and keep you posted so nothing slips near the closing date.
A complete application and the basics — income and asset documents, IDs, and the purchase contract on a purchase. We confirm the exact checklist at intake so the first hand-off is clean.
No. Magnolia is an independent, third-party processor and a family-run business. We work only for the loan officer or broker who hands us the file — that’s the whole job.
Yes. One processor owns your files and learns how you like to work — your checklist, your communication style, your lenders. You’re not re-explaining yourself to a rotating queue.
Only the way you want. We can work entirely behind you, or reach out as your processing team — always in your name. You set the rule; we follow it.
Yes. Send us a file that’s already underway and we’ll pick up where it stands, review what’s done, and drive it to clear-to-close — that’s our Limited (client-disclosed) path.
We assemble your post-close package and tidy the loose ends after funding, so nothing lingers once the loan is done.
Status updates on your rhythm and a clear picture at every stage — submitted, conditions out, cleared, clear-to-close. You’ll never have to ask where the file stands.
Guides
Plain-language walkthroughs for a clean hand-off, clearing conditions, and getting set up in Arive. We’re writing them now — check back soon.
A short call is the fastest way to see the fit. No pressure, no obligation.
Book an intro call